FAQs

Is Jettes a cycling club?
Jettes CC is not a cycling club nor a race team. We aim to create an inclusive cycling community.
What if I don’t want to race?
If racing isn’t your thing please still come down to our sessions, they are great for building confidence on the bike, including bike handling and group riding. We’d also love you to come and support those who do want to give it a go, so come and grab a beer, and get cheering!
What equipment do I need?
Yourself and your bike. We're not fussed how narrow or wide your tyres are or if you have drop handlebars or straight. We recommend you're clipped-in, but if you're new to that, we can talk you through cleats too. 
What shall I wear?
What ever you feel comfortable in. We’d recommend cycling specific bottoms but the rest is up to you.
Are your sessions women only?
Improving women’s participation in cycling is one of our main objectives, therefore our events will prioritise women. However, we hope to run some mixed gender events in the future. Keep your eyes peeled. The Summer Circuit Series is open to women, trans and non-binary riders.
Are your sessions for me?
Yes! We want you to be part of our community. If you are considering it, give it a go, you never know what might happen.
How fit do I need to be?
You don’t need to be an athlete to ride with us, in fact we’d prefer it if you weren’t! Looking to improve your fitness? Come and try our sessions.
I have more questions…
Please reach out to us at hello@jettes.cc or any of our socials, we’d love to hear from you.
What if I bought a ticket and can’t make it to the event?
As tickets are limited, purchasing a ticket takes the place of someone else. 
Our refund policy is: 

Refund policy:

  • Cancellation three days or more (Monday or before) = full refund, less credit card admin fee (-2%)
  • Cancellation two days before the event (ie: Tuesday) = 50% refund, less credit card admin fee (-2%)
  • Cancellation one day before event (ie: Wednesday)  = 25% refund, less credit card admin fee (-2%) 
  • No refunds on the day of the event. We will switch a name if someone can come in your place. 
  • No partial refunds on series tickets. We will switch a name if someone can come in your place.